First you make the decision to replace old drafty windows. Next you make the decision to contact Comfort Windows because they've been providing high-quality, locally made replacement windows to homeowners and businesses in Upstate New York for over three decades. You know with Comfort Windows on the job you can relax now. And you can. Comfort Windows are handcrafted for a lifetime of worry-free operation and beauty. Still, there are some questions that might come to mind about different aspects of window replacement. Comfort Windows has a wonderful FAQ section on their website that answers many of the questions customers have. You'll likely find your answers there but if not feel free to contact Comfort Windows at 585-235-7839.

When it comes to window replacement questions we've found a very good one that people often don't think about until they're asked which they prefer. What's the difference between a "Retrofit" and a "Rough Opening" installation?

This is one of the FAQ's on the website and here is the Comfort Windows answer:

"A Comfort customer has the option to choose either of these:  A Rough Opening installation is where the entire window, main frame and sashes are removed back to the original wall studs. No trace of the original window will remain. The opening is then reconstructed with the new window installed, and includes a new wood extension jamb, new interior perimeter stops, new interior ranch or colonial style wood trim, a new interior sill or stool if required, new exterior stops and exterior wood casing with a sill, and the complete new wood exterior is then wrapped with new formed aluminum trim, caulked and sealed, maintenance free!

A Retrofit installation is the industry standard and is typically where the operating sash vents of an existing window are removed, but the existing window main frame remains intact. The new custom sized window, along with its new main frame and sashes, is then installed into the existing main frame. There is virtually no disturbance to any existing trim or wall area. Most of the time, a wood stop will be applied on the interior perimeter of the new window and the existing exterior trim is wrapped with formed aluminum trim, caulked and sealed, maintenance free! Note: Glass sizes of the new window will be slightly smaller than the original window." 

1380 Scottsville Rd   Rochester, New York 14624    Phone: 585-235-7839